On-point guidance and communications when and where it’s needed.

With a diverse deskless workforce, you need to be sure you are reaching everyone. Forget WhatsApp, delete Messenger, shut your emails down. Deliver your training content, messages and guidance to staff when they need it most.

communication software, team communication, staff communication app

Targeted messages and announcements

With OpsBase, send messages or show training content to people based on their role, site or team, or focus chat around particular issues that need addressing.

If you ask staff to do something, why not show them how?

Whether part of an on-boarding process, or simply a short video from a manager about a particularly tricky piece of equipment, OpsBase allows your engagement with staff to include supportive and informative guidance to help them be effective, and to reduce the burden on managers to assist new or recently moved staff.

Crisis Communications

As the Coronavirus has shown, disruption to business and unforeseen responsibilities can arrive with little warning. With OpsBase, you can reach staff whether they are onsite or not, and request confirmation of receipt of key instructions and messages giving you the confidence that you have reached everyone you need to, and can continue to have chat dialogue with individual staff who may have questions or concerns.

Kaizan and continuous improvements

Whether through a formal programme, or simply good staff engagement, canvassing front-line staff for ideas and business improvement can result in meaningful changes. OpsBase supports this through direct feedback communications linked to the context of the operations themselves.

Your team communications centre

OpsBase gives you total oversight of your messages, who has read them, and even who has and hasn’t logged into the app. This way you can be sure you are reaching staff, and monitor feedback all in one place.