What is ISO 9001 and how does it relate to quality management systems (QMS)?
When it comes to ISO 9001 certification, it doesn’t matter what size business you run or what industry you work in, it’s essentially a great way to let your customers know that you are ensuring the quality of your products or services. Other than satisfied customers, other great benefits of the ISO 9001 standard are:
- Engaged and satisfied employees who are (or will be) working as efficiently as possible.
- Satisfied management and financial stakeholders who are safe in the knowledge that you are doing everything you can to reduce unnecessary costs to the business.
- A set of super-organised processes which makes for easier training for new employees.
How to be ISO 9001 compliant?
Every company should have a quality management system (QMS) in place, and ISO 9001 is ultimately proving that you have clearly documented, organised processes in place which report your business’ procedures, internal processes and general standards. This is all so you can show that your business can provide quality products in a consistent fashion.
ISO 9001:2015 is the latest version of this certification, replacing ISO 9001:2008, and in order to meet the requirements to pass your ISO 9001 audit with flying colours, in a nutshell you need to be able to prove a 10 things:
- Scope of the standard
- Normative References
- Terms and Definitions
- Context of the Organisation
- Performance Evaluation
We don’t want to over complicate things for you, so you can find out more about what each of these terms mean for your business on the official IS0 9001 website.
How can OpsBase help with ISO 9001 accreditation?
As ISO 9001 accreditation can be sought by any business, no matter the size or industry, you might be pleased to know that Opsbase work with a variety of different industries, and that’s only growing. With hospitality, manufacturing and logistics just some of the sectors we currently specialise in, our software is designed to be flexible, and in this case, will work seamlessly alongside you and your team to help you bag that ISO 9001 accreditation. Here’s just a few examples of where Opsbase’s software will help:
Issues & Maintenance
Our issues and maintenance feature allows you to quickly and easily report issues, assign them to suitable team members and get clarity on when they are resolved (or if further training is needed).
Accountability and Oversight
Plugging gaps in daily operations is super easy through our accountability and oversight feature – this helps you to raise standards, which is partly what ISO 9001 is all about!