Long before Boris Johnson announced the easing of lockdown rules to allow pubs and much of the hospitality industry to reopen on the 4th July, managers, operational directors and key team members had already started answering the many questions posed by the ‘new normal’.

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How do we make sure people are social distancing? How do we manage contact tracing for our employees and our customers’ safety? Will we have enough covers to make reopening worthwhile? Will we have enough PPE? How do we prevent an outbreak? And if we have people queuing, and next door have people queuing, and their neighbours have people queuing, then how do we manage it?

At OpsBase we were trying to answer the same questions too but, admittedly, we had an advantage. We were already in a place to answer many of them because this is what we do; make managing health safety processes easy and flexible. These are the solutions that have helped our customers in their COVID situations.

Customer Registration

Thanks to the flexibility of OpsBase, clients have a ready-made system to adhere to government guidelines with Customer Registration Checklists. Easily register customers on their arrival, with any device, and have all their details in one safe and secure place.if you need to contact anybody in the future all the information you need is easily accessible. With simple and efficient to use and ensures peace of mind that your business is protecting your customers and your team whilst keeping data secure. This is something we are seeing play out too, with numerous pubs, where someone with symptoms had been, having to work through their registration lists to call people after the first weekend back.

Social Distancing

A huge talking point regarding the reopening of pubs and the hospitality industry has been how to implement social distancing measures to control and prevent the spread of infection. businesses need to implement clear markings and information to keep groups apart and it’s important teams  know exactly what they should be doing to ensure the latest COVID secure standards are being met. With OpsBase, protective screens and floor markings can all be checked from within the app, as well as the ability to make sure hygiene protocols are followed. Want to double check one of your sites has correctly laid out floor markings? Get them to send you a photo. Not satisfied? Instantly let them know what they need to do to improve, plus have all your records at your fingertips so you can access them whenever you like.

Health and Safety Regulations Can Quickly Change

Health and safety is heavily regulated and it’s traditionally slow for changes to the law.Once COVID hit all the started to change. Think where we were in the middle of February and where we are now and how the world changed and, in the new normal world of COVID, how it continues to do so. Every week there’s a rule change from the government and that means businesses need to be flexible enough to cope with any COVID secure revisions that might need to be made. 

Things are moving fast and businesses need to be reactive to keep up with it. OpsBase allows you to input all the latest checks that your team needs to remain compliant. 

Our software helps users improve operations, instil peace of mind and make sure critical tasks are done systematically, whilst everything is recorded effortlessly. We think it does that and we think that those are things that are more important than ever during these ever changing times. So whatever protocols are coming next, we know our customers have the solutions to keep their customers and employees safe.


Daily task management, issue resolution and team communications, all from one platform.

OpsBase software is designed for busy restaurants bars, hotels and retailers. Manage your day-to-day operations on the move, report any issues with the click of a button, and communicate with your whole team, across multiple sites, all from one easy to set-up, simple to use app.

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