by Caroline Allen | Dec 13, 2019 | Hotels, Staff Management
The festive season is upon us and with it comes its own set of challenges and opportunities. Employment in the hospitality sector is growing at a faster pace than the total economy and adding seasonal workers into the mix is only going to bolster that. This teamed...
by James Hetherington | Dec 13, 2019 | Staff Management
If you’re a manager of a hospitality business, you won’t be surprised to hear this: turnover is high. In fact, research by YouGov and software company Deputy found that three out of ten workers in hospitality leave their role within 12 months – which is twice...
by Kate Nicholls | Oct 28, 2019 | Hospitality, Restaurants, Staff Management
Let’s face it, working in the hospitality industry is tough. Arguably one of the hardest industries to work in. Hours are long and unsociable, the pay isn’t always great and caffeine deficient customer after customer want their skinny latte warm, (not hot) with...
by Mark Benjamin | Oct 25, 2019 | OpsBase, Staff Management, Technology
In the hospitality sector, it’s not uncommon for staff turnover to exceed 60% annually, some venues are unfortunate enough to see figures in the 90% and above region! Even if your business is performing far better, I’m willing to bet that you’d welcome anything that...
by Matt Warnock | Sep 4, 2019 | Hospitality, Staff Management
The challenge of attracting and retaining talent is one that’s becoming increasingly difficult across all industries right now. A high rate of employment coupled with a strong economy has resulted in job openings being at their highest rate in almost two decades....
by Matt Warnock | Sep 2, 2019 | Hospitality, Restaurants, Staff Management, Technology
One London-based tearoom chain, The Tea Terrace, claims to be the first hospitality company in Europe to have employed a robot waiter. At £18,000, Theresa (named after the former UK prime minister, Theresa May) is not a cheap addition for the team but, on the plus...
